When Revo opens, you should see uninstall menu option top left selected, and all installed programs on the screen below. Now use Revo, not uninstaller in control panel, to uninstall everything.
To complete your first few steps (the uninstall steps, I'd suggest Revo Uninstaller, there's a free version, or a free 30 day trail of Pro. Thank you! <3Ĭlick to expand.I can almost guarantee the problem has nothing to do with your phone.ĭO NOT CONNECT PHONE TO PC FOR ANY REASON ONCE YOU START THIS GUIDE!! I will notate which step it is okay to connect it again. What can I do, if anything?Īny help whatsoever will be helpful and story for all the information! I just wanted to make sure I didn't miss anything. Kies is not installed, nor Android Transfer (in the case of my iMac), and I am at my wits end. TL DR- My phone will not be recognized by ANY computer, regardless of OS, with or without drivers. Computers just won't recognize it or the internal SD card. It was two months past warranty and it charges just fine. I tried taking it back to where it was purchased from, but they told me they can't do anything about it. Nothing is recognizing my phone, and I am at my wits end with what to do, if anything. I even tried my late 2013 iMac (which is a completely different post I could rant about). I tried my other PC I have (running Windows 7), got the Malfunctioned error again. Getting desperate, I tried booting into my Ubuntu installation.
I even went as far was factory resetting my phone and reinstalling Windows 10 (which was annoying, but I needed to anyways), to not avail. I restarted my phone, restarted my phone in the stock recovery and cleared the cache, tried changing dialer settings to adm or mtp or both, I restarted my computer, I tried all my USB ports, I tried all my usb cords, tested my usb cord and ports by plugging in another phone (which it recognized properly without any difficulty.), I uninstalled and reinstalled drivers. The results all said the same thing: try a new port, try a different cord, do you have drivers installed? etc. Confused, I did what every good techie does: I googled my problem. But then Windows gave me an error: Your device is not recognized or has malfunctioned. I got excited (all the bloatware on the thing was beginning to drive me nuts) and plugged in my phone to load it on Odin. I still had the warranty to wait out first), everything. It worked perfectly computers recognized it and allowed me transfer files, Odin saw it (though I didn't do anything with it. Three months ago I was given a Refurbished Samsung Galaxy Avant with a one month warranty. I have a bit of a problem I am completely lost with.īit of a backstory.
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